Privacy Information

Effective Date: 01 June 2025 Last Updated: 01 June 2025

1. Introduction

Welcome to Casaforte Bergum! Your privacy matters to us, and we are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website (www.casafortebergum.it) or book a stay with us.

2. Data Collected

We collect and process the following types of personal data:

• Personal information: Name, surname, email, phone number, nationality.

• Booking details: Check-in/check-out dates, payment information, preferences.

• Technical data: IP address, browser type, device used.

• Marketing preferences: Newsletter subscription, promotional offers (only with consent).

3. Purpose of Data Processing

Your data is used for the following purposes:

• Booking management: Processing reservations via platforms like Airbnb, Booking.com, and Vrbo.

• Payment processing: Secure transactions via Stripe, PayPal, or other payment gateways.

• Legal compliance: Guest registration with Italian authorities (Alloggiati Web).

• Website optimization: Improving user experience and ensuring website security.

• Marketing (with consent): Sending promotional offers and updates.

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity (e.g., managing bookings).

• Legal obligations (e.g., guest registration, tax compliance).

• Legitimate interests (e.g., website analytics).

• Consent (e.g., for marketing communications).

5. Data Sharing and Retention

We do not sell or rent your data. However, we may share it with:

• Booking platforms (e.g., Airbnb, Booking.com).

• Payment processors (e.g., Stripe, PayPal).

• Local authorities (e.g., Alloggiati Web for guest registration).

• Service providers (e.g., website hosting, analytics).

We retain your data only for as long as necessary for legal and operational purposes.

6. Your Rights

Under the GDPR, you have the right to:

• Access, correct, or delete your data.

• Withdraw consent for marketing communications.

• Request data portability to transfer your information.

• File a complaint with the Italian Data Protection Authority.

7. Contact

For any privacy-related inquiries, please contact us:
📧 Email:  [email protected]
📞 Phone: 393356129206